Category Archives: Customer Service

ROCKET MATTER CELEBRATES TWO-YEAR ANNIVERSARY BY LAUNCHING ROCKET MATTER PROFESSIONAL SERVICES

By Larry Port on February 1, 2010

ROCKET MATTER CELEBRATES TWO-YEAR ANNIVERSARY BY LAUNCHING ROCKET MATTER PROFESSIONAL SERVICES
Company marks milestone and expands services to include custom import work and tailored training options
BOCA RATON, FL – February 2, 2010 – Rocket Matter®, the leading Web-based legal practice management and time and billing solution for small to mid-sized law firms, today announced the two-year [...]

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New in Rocket Matter: Add recurring events, tag your calendar events, and sign yourself up!

By Larry Port on January 7, 2010

It was a very busy Q4 for us at Rocket Matter and we’re excited to roll out some brand new functionality.  You can now SIGN YOURSELF UP WITHOUT TALKING TO US! This seemed to be important for a lot of people. Don’t worry, we don’t take it personally.
But first of all, take a [...]

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Migrating Data from Time Matters or Amicus Attorney into Rocket Matter

By Larry Port on December 4, 2009

We’re asked so often about Rocket Matter’s capabilities to import data from other software that I thought I would address this in a blog post.
* If you can export your contacts, matter, and calendar information in a CSV, then we can import it into Rocket Matter.  This is the case with Amicus, Time Matters, and [...]

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Newegg and the giant paper packing snake

By Larry Port on May 15, 2009

Yesterday I received a package from Newegg, which I’ve always found exceptional due to their low prices and excellent customer service.
The package contained my new Scansnap 300M and some blank DVDs. Keeping them all in place were not peanuts, bubble wrap, or air pockets, but an enormously long coiled sheet of recycled paper.
I was [...]

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