Comments on: Moving to Software as a Service – Questions to Ask

By: Leena

Leena — Wed, 22 Oct 2008 05:55:18 +0000

Keep up the good work.

By: Ken O.

Ken O. — Thu, 06 Mar 2008 23:06:52 +0000

Okay, Rick, but it’s a matter of theoretical versus actual. How many people, really, get around to doing correct, regular backups, and then store them offsite to be safe from physical damage, etc. Practically no one, I’ll bet.

It’s not just a matter of caring. I care a lot about some things on my home computer, for example, but given everything I’ve got going on, I struggle to do regular, proper backups.

Any decent Web-based provider is far more likely to do a good job of this than the average user (which you seem not to be) who lacks some combination of awareness, know how or time.

If it’s a trust issue, then you have to spend a little time on due diligence. But again, it’s a matter of versus what? Compared to no backups or inadequate ones, which I’ll bet is what at least 75% of the population has, SaaS is far superior, I believe.

By: Rakesh Madhava

Rakesh Madhava — Thu, 06 Mar 2008 20:50:52 +0000

Rick, control of the data is a separate issue from how safe the data is.

You might have more control, but it’s not safer.

By: Rick Georges

Rick Georges — Wed, 05 Mar 2008 21:05:16 +0000

Actually, Grant, any data stored in my own computer, and backed up redundantly, is going to be safer, because I control it. If my data is stored at a remote server, good luck getting it back. I agree that the user must be responsible for his own security. I just trust myself to care more about my data than somebody I have never met, or don’t know, who stores my data in a remote location. Trust, but verify.

By: Grant D Griffiths

Grant D Griffiths — Wed, 05 Mar 2008 19:38:43 +0000

And just how safe are an office full of file cabinets and a plate glass window. Seriously, security is only as good as the one who implements and uses it right. And you need to make sure the SaaS who is providing you with your web based application is serious about it too. It appears that Rocket Matters is just that.