going paperless
Featured

What to Do When Your Staff Prevents You From Going Paperless

 Yesterday, while presenting our annual paperless webinar with our friends at NetDocuments, I polled the audience with the following question: “What is your biggest challenge when it comes to going paperless?” 31% chose the response: “Staff resistant to change.” Going paperless is perhaps the most critical thing you can do

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how to reduce your anxiety about the news
Featured

How to Reduce Your Anxiety About the News

If the news was already a circus, now the tent’s on fire and the elephants and lions are running around loose.  We’re heading into an election year, there’s presidential impeachment winds a-brewin’, and politics on both shores of the Atlantic have passions running high. This can’t be good for our

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remembering september 11
Featured

Remembering September 11th for Those Too Young to Remember

  It difficult to believe that September 11th, 2001 was so long ago that many people—depending on their ages—don’t remember that horrific day at all. In fact, some of our employees at Rocket Matter weren’t old enough to even be in school at the time. For those who didn’t experience

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value vs waste
Featured

Lean Core Concept: Value vs Waste

  If you can get the following set of relationships down pat, you’ll have a firm handle on Lean and systems thinking: We can boost revenue by increasing our throughput rate. We can increase our throughput rate by reducing cycle time. And we can reduce cycle time by eliminating waste.

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removing bottlenecks
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Reducing Cycle Time By Removing Bottlenecks

  Imagine you’re leading a troop of twelve scouts on a wilderness trip. Your responsibility is to make sure that the children make it from point A to point B on their hike without anything terrible happening to any of them (like getting eaten by a bear!) You quickly discover

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donut factory
Featured

How a Law Firm is Like a Donut Shop

  This article is based on Episode 27 of the Lean Law Firm Podcast, where I discuss an analogy that my co-author Dave Maxfield and I use during our live event.   Have you been to a Duck Donuts?  It’s a little slice of heaven for those of you not

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Are You Getting Bad Advice When it Comes to Legal Technology? You Getting Bad Advice About Legal Software?
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Are You Getting Bad Advice When it Comes to Legal Technology?

  Not so fun fact: 88% of software implementations either fail outright, run over budget, or are significantly delayed. So if you thought that rolling out a new software platform at your firm is daunting, you’re right. The dangers to your project lurk both inside and out. Software vendors and

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little league
Boost Wellness

Lessons We Can All Learn from Little League

  Last spring, my then 11-year old son was in a pressure cooker situation. He was on the mound in the bottom of the last inning of a Little League game. The bases were loaded, the score tied with no outs, and he was behind the batter with a 3-0

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