Today is World Usability Day. But, what does Usability mean? And, how does this impact a law firm? The ISO (International Organization for Standardization) provides a good definition of Usability. It defines usability as “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction […]
“When I was a kid I used to walk uphill to school. Five miles. Both ways!” Hearing the old war stories of one’s parents is part of life. If you’re like me, you’re probably already engaging in similar dribble with your children: “When I was a kid, we couldn’t see our photos instantly. We used […]
If you lower your price, more people might engage your services. But with more customers, will you be able to effectively service them? Will you need more support staff? Will you become overwhelmed and start missing deadlines? Will you be able to provide the standard of legal counsel that you are happy with?
Recently, controversial author and University of Michigan law school graduate Ann Coulter commented on her experience working as a lawyer early in her career. She worked at a major, highly-respected firm in New York and then a public-interest law firm. She hated both jobs, noting: “at a big law firm you are doing so much […]
We find ourselves in uncharted terrain: a market saturated with overqualified lawyers vying for positions at firms whose decades of unrestrained hiring at exaggerated salaries turned out to be—brace yourself—an unsustainable business model mandating unprecedented layoffs
In the online trade show environment Virtual LegalTech with virtual booths, a virtual networking lounge, and virtual CLE sessions, I added Bessie the Cow as a company representative. She would go into the networking lounge and say “Mooooooooo!” And we angered our other vendors.
In October, after almost three years of work, my wife will have her first book published, Previvors, on the subject of strategies for women at high risk for breast cancer. As a gift for one of her many accomplishments along the way, I decided to get her an antique decorative piece for our home office: […]
iPhoiled: (EYE-foild). Noun. The condition of not being able to slide one’s finger across one’s touch screen mobile device to answer an incoming call.