At this time of year it seems like everyone has a “bad customer service” story. I get to mix it up a little and report a really good one. The guys at the Apple store in Boca Raton, Florida – Steve (manager) and David K. (“Genius”) in particular – really helped us out. It was […]
In one instance, Nasa blamed the loss of the Columbia, in part, due to critical information buried in a horrendous PowerPoint presentation.
Time is precious, and when you engage in your activities, whether work or other, productivity is increased and stress is reduced if you have the capatility of completely immersing yourself in whatever you’re doing. This state of happy productivity was termed “Flow” by a psychologist named Mihaly Csikszentmihaly (pronounced “JONES”). Flow is “a state of […]
We’re happy so see others raising awareness about some of the truly great operatinal techniques Agile brings to the table. Readers of this blog know of our enthusiasm for The Daily Standup and Retrospective meetings, both of which we discuss in our free e-book Legal Productivity and originate in Agile.
Guess what: According to the majority of practice management experts we spoke to, odds are you’re managing your trust accounts incorrectly. And this makes you at risk for disciplinary action. Join me and the fine folks at the Alaska Bar this afternoon/evening depending on where in the world you are. I will be guest lecturing […]
Email batching, then, is the first step to Email Nirvana. Step two is unsubscribing. Check out the article for steps three and four.
Mixed among my old copies of FPS: Football and Diablo, I came across a few notes on advice I was given during my time as a young lawyer. Stuff I used to jot down, specifically with the intention of someday looking back upon it. Now, with more than a few years of work under my belt, it was fun to see how some of these gems held up (or not) over time. Here’s a few to start – 2 not-so-good, 2 really good.
The following is an excerpt from a post originally appearing on The Mac Lawyer earlier this week entitled “Dropbox is Sweeping the World, So We Integrated Rocket Matter With It” Earlier this year at ABA Techshow, when talking to The Mac Lawyer and TechnoEsq (Finis Price) in the actual flesh, we asked, what, if any […]
Recently, the folks over at Above the Law reported on a staff nastygram that was fired off by a BigLaw partner. Unfortunately, the caricature-like nature of the memo’s condescending tone (that simultaneously made it both humorous and blogworthy) overshadowed what is really an otherwise fair and important message. Marked for distribution to folks who probably […]
We’ve been extolling the virtues of David Allen’s GTD® system for years, devoting an entire chapter to it in our e-book, Legal Productivity. However, one of the ingredients in the GTD system that we haven’t mentioned even once is Dumpster Day. Dumpster Day is exactly what you might suspect (unless you’re confusing it with […]