From the client’s perspective, getting a big legal bill long after the service was performed has the effect of feeling like a big nasty surprise. That can lead to uncomfortable discussions and, worse yet, often results in haircuts on your bill. The bigger and “lumpier” the bill (that is, the more things thrown in together), the further it is away from the time you provided the service, the more likely a discount negotiation is forthcoming.
Failing to send out bills on time can be one of the most costly aspects of a law practice. It can contribute to all kinds of practical problems, from firm-related operational issues to client communication troubles.
The uncertainty about when cash is coming in can lead to a lot of unwelcome additional pressure. However, it’s all probably a lot more manageable and predictable than you might otherwise think.
We rolled out a number of changes to Rocket Matter to facilitate billing for your law practice: PDF Bills. In addition to generating bills in Word and WordPerfect format, you can now create a PDF invoice. This is ideal in situations where you want an invoice that can’t be modified, whether for your own archival […]