With all the ways we have to communicate today, it may surprise you to learn that customers still prefer to use the phone to interact with businesses. In fact, companies of all sizes are seeing an explosion of inbound calls. Why? One big reason is click-to-call, which is the ability to dial a business directly from a mobile search. In fact, click-to-call is booming, and its popularity isn’t expected to fade any time soon: Experts predict that people will make around 162 billion calls to businesses from smartphones in 2019.
Rocket Matter and Ruby® Receptionists are teaming up for a webinar designed to help you capitalize on this inbound call renaissance and turn your phone into a productive marketing channel and money-maker. As a webinar attendee, you’ll:
- Learn how to take advantage of click-to-call technology on both your website and Google listing.
- Learn how to address the many needs of mobile callers and improve their experiences from start to finish.
- Explore the new integration between Rocket Matter’s all-in-one legal practice management platform and Ruby’s live virtual receptionist service.
- Learn how Rocket Matter and Ruby work together to help you streamline workflow, build trust with current and potential clients, grow your practice, and more.
Diana Stepleton has worn many hats at Ruby since 2009, and she now manages and supports their partnership program. With expertise in both business and the telecom industry, Diana helps marry the ins and outs of Ruby’s service with the unique needs of its customer base. Prior to Ruby, Diana worked at AT&T/Lucent and also owned a successful market research company that earned a spot on the Inc. 500 list for three consecutive years.
Nefra MacDonald is the Business Development and Strategic Partnership Coordinator at Rocket Matter. After working in various capacities at law firms, corporations, and non-profits, she decided to use her experience to help address the pain points that practicing lawyers feel every day. Nefra currently co-chairs Rocket Matter’s Product Advisory Committee, which serves as a source of targeted feedback for the company’s product improvement strategy.