Jobs & Career Listings at Rocket Matter
At Rocket Matter, we are on a mission. Join us as we transform an industry.
If you’re looking to be legitimately challenged in your career…
If you like to have a lot of fun…
If you’re sick of working with incompetent or nasty people…
And if you want to work with the most talented software team in South Florida…
…you may be a good fit for Rocket Matter.
Below, you’ll find our current list of job openings. Shoot us a well-written email and a resume at opportunities@rocketmatter.com, and let’s start talking.
To apply to this position, please send a well-written cover letter and resume to opportunities@rocketmatter.com.
Do you thrive in a fast-paced environment where your contribution is appreciated and celebrated? Are you a self-starter who loves taking on diverse responsibilities? Do you like to have fun? Then you need to consider joining Rocket Matter.
Rocket Matter is the leading cloud-based legal practice management software. It’s used by thousands of law firms around the world. We are dynamic, innovative, and dedicated to providing our clients with an easy-to-use and powerful platform to run their law firms. If you have the motivation, commitment, and creativity to help our business grow, then this is your next role.
ABOUT THE ROLE
You’ll thrive and succeed if you are a very detail-oriented person who loves to be organized and work with a strong, highly creative team.
Your primary responsibilities will be to manage the marketing team, coordinate the activity of freelancers, and execute our digital strategy, with a primary focus on social channels. We are looking for an aggressive digital marketer with a proven track record of building engagement and followers organically. You will assess, define, and develop our marketing and social media processes and strategies to drive profitable growth.
A typical workday would consist of coordinating projects and deadlines, executing the social media strategy, gathering data, managing communication with independent consultants and assisting in the execution of the department’s vision.
MAIN RESPONSIBILITIES
- Coordinates the development and execution of marketing and communications projects, including project management of key programs
- Develops and maintains the marketing and content calendars
- Helps to devise marketing and communication plans based on customer and consumer insight, brand strategy, market trends, and optimal user experience
- Assists in development of social media strategy
- Assists in the development of advertising strategy
- Creates well-written content as needed for B2B communications
- Takes an active role in marketing planning processes
- Presents marketing plan activity to leadership to ensure plans support forecast revenue and growth
- Identifies social media trends and new opportunities to proactively target proper audiences, technologies, and products and to maintain a competitive edge while ensuring consistency
- Manages social media interactions and responds to messages/comments on social media via Facebook, Twitter, and LinkedIn
- Stay up-to-date on industry standards and best practices
- Develop metrics to determine effective social media return on investments
- Some travel maybe required
SKILLS/REQUIREMENTS
- Four-year degree (BA/BS) or equivalent REQUIRED
- Excellent ability to multi-task and a high-project management aptitude
- Strong, team-oriented interpersonal skills that match our company core values
- Excellent time-management skills
3-5 years’ experience, including strong account management w/ subject matter expertise - Ability to work autonomously in a fast-paced environment
- A proactive thinker and doer
- Social media experience across all platforms
- Strong writer
- A passion for continuous learning and executional excellence
BENEFITS
- Paid time off
- Competitive salary
- Medical and dental insurance
- IRA with company contribution
- Unlimited M&M’s
- Invigorating and fun culture
- Ping pong and game tournaments
- Casual dress
- Excellent work/life balance
To apply to this position, please send a well-written cover letter and resume to opportunities@rocketmatter.com.
Do you like to work hard and collaborate with smart and driven organization? Do you thrive in a fast paced environment where your contribution is appreciated and celebrated? Are you an adaptive personality who enjoys the challenge of figuring something out for yourself? Then you need to consider joining Rocket Matter.
We are looking for a Business Development Representative to become a fundamental member of our sales team. If you have sales experience with SaaS and are looking for unlimited earning potential, we need to talk.
Rocket Matter is a legal practice management software used by thousands of law firms around the country and internationally. We are dynamic, innovative and dedicated to providing our partners with an easy to use and powerful platform to run their law firms. If you have the motivation, commitment and creativity to help grow our business, then this is your next role. You will report to the Director of Sales in our Boca Raton, FL office.
ABOUT THE ROLE
The Sales Development Representative is a highly motivated professional driven to succeed and wishing to move forward into a career in Sales. Your role is a critical component to the continued successful growth of Rocket Matter. Learning the legal technology industry in-and-out and finding our ideal partners through qualification will be a key requirement of success.
The Sales Development Representative’s primary responsibility is to contact outbound leads with the purpose of qualifying them and closing them. The leads will come from a variety of marketing sources that are focused on lead generation and will require outbound marketing efforts.
Your overall responsibility is to quickly gain their interest and qualify these opportunities and work with the Account Executives to bring them to closure. This is a great opportunity, with potential advancement within the organization. Aggressive and successful individuals will be rewarded financially and will gain the business experience and knowledge needed for career advancement.
A key requirement is to conduct business dealings in a way that creates a superior customer experience and instills confidence in our brand. The goal is to not sell but to understand the problems and challenges law firms and their staff are faced with and position the sales team with this knowledge for a successful purchasing experience.
A typical workday is comprised of sending prospective emails, making and receiving dozens of telephone calls and doing research on law firms and staff from around the country and world. In addition, you will be speaking with attorneys and their support staff who have requested information about the solutions we provide. You will frequently have to cover in detail certain areas and features of the system, or ask questions about how they work, so you must be comfortable learning new technology and explaining its value.
This job is perfect for a recent college grad or person with 2 to 4 years experience looking for an exciting opportunity with a growing software company.
Candidates must have excellent verbal and writing skills (you will be talking with attorneys all day), be tech savvy and be able to accurately develop information on contacts using web searches and social media. Experience with SaaS technology and software sales experience is a major plus.
RESPONSIBILITIES
- Identify and creating new qualified opportunities from inbound/outbound leads
- Meet/exceed daily activity goals
- Engage with potential customers via telephone and email to analyze their needs
- Profile the account and overcome prospect objections to generate quality opportunities for the Account Executive team
- Collaborate with marketing research team and sales on lead quality and conversion
- Conduct business dealings in a professional and proactive manner
- Become a trusted resource for internal and external contacts
SKILLS/REQUIREMENTS
- Four-year degree (BA/BS) or equivalent REQUIRED
- SaaS sales experience with the SMB market strongly preferred
- Very proficient writing, reading and verbal skills (grammar, business writing skills)
- Strong interpersonal skills (friendly, outgoing personality, not afraid to talk to strangers)
- Excellent time management skills
- Quick learner who is self motivated with a strong sense of urgency
- Experience with Salesforce.com a plus
- Able to work independently in an entrepreneurial environment and adaptive to change
- 2+ years business experience, in technical or marketing sector a huge plus
- Ability to understand and successfully promote technical offerings and solution sets
- Ability to converse with and influence high level decision makers
COMPENSATION
This person will be compensated with a competitive base salary as a performance-based bonus and full benefits. Rocket Matter promotes within and this role is viewed as the proving ground for our more senior staff.
BENEFITS
- Paid Time Off
- Base Salary + Bonuses
- Medical & Dental Insurance
- IRA with company contributions
- Unlimited M&M’s
- Invigorating and fun Culture
- Ping Pong and Game Tournaments
- Casual Dress
- Committed to work/life balance
- Dogs in the office
To apply to this position, please send a well-written email and resume to opportunities@rocketmatter.com.
Do you like to solve problems and work with smart people? Do you enjoy working with computers, iPhones, tablets, and Droids? Are you an adaptive personality who enjoys the challenge of figuring something out for yourself? Then you need to consider joining Rocket Matter.
We are looking for a Software Customer Support Specialist to become a fundamental member of our team.
Rocket Matter makes cloud-based software used by thousands of law firms around the country and internationally. We are dynamic, innovative and dedicated to providing our partners with an easy-to-use and powerful platform to run their law firms. We are a bona fide dogs-in-the-office ping-pong-playing slice of Silicon Valley right here in South Florida.
ABOUT THE ROLE
You must enjoy working on a team and possess strong communication and interpersonal skills. You’re going to be solving technical problems, so you’re going to need to be patient, come across as sympathetic on the phone, and love technology. Our software changes a lot so you need to be able to learn things quickly.
Your primary responsibility is to resolve customer problems related to using our software. Often times it’s a training role, requiring you to help people use our application for the first time. You will be in direct contact with our Level 2 engineers to understand what the problem is and how to reproduce it. You’re a great problem solver and enjoy helping people, providing satisfactory and timely resolutions for our customers.
You will need to build your expertise with our system, understanding the Rocket Matter product inside and out.
We are very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations while providing high quality technical support for our valued customers.
We are looking for a diverse group of people for this role: people starting their careers, people who have been working for a while, or those who are looking for a way to jump back into the job force. Pay is commensurate with experience and education level.
RESPONSIBILITIES
- Help customers solve problems when the call or email customer support
- Resolve issues escalated by support
- Maintain a pleasant demeanor on the phone and with colleagues
- Understand the Rocket Matter application inside and out and become proficient in its features
- Proactively work with colleagues to make sure that difficult issues are solved in a timely manner
- Communicate estimated times of completion and keep Support updated about your progress
- Use remote conferencing tools like GoToMeeting to conduct training webinars
- Help produce technical documentation and videos for Rocket Matter knowledge base.
REQUIREMENTS
- Demonstrate a high degree of technical competence in the use and support of software in general.
- Work closely with current and future sales and product team members
- Understand Excel, Word, and the Web with above average proficiency.
- Highly motivated and professional
- Excellent communication skills, both verbal and written
- Ability to speak professionally and build relationships with attorneys and other legal professionals
- 100% reliable, resilient self-starter
- Ability to work in a very fast paced office
- Excellent phone and presentation skills
BENEFITS
- Paid Time Off
- Base Salary + Bonuses
- Medical & Dental Insurance
- IRA with company contributions
- Unlimited M&M’s
- Invigorating and fun Culture
- Ping Pong and Game Tournaments
- Casual Dress
- Committed to work/life balance
- Dogs in the office
To apply to this position, please send a well-written email and resume to opportunities@rocketmatter.com.
We are looking for an ambitious Quality Assurance Analyst with experience designing tests and writing code to test our software applications. You’re looking for an opportunity to work with the most talented software team in South Florida and the opportunity to work side by side with engineering, product and UX.
If you like to work hard and collaborate with a smart and driven organization, if you thrive in a fast paced environment, then you need to consider joining Rocket Matter.
ABOUT THE ROLE
You are a highly motivated professional driven to succeed and wishing to advance your career. Your role is a critical component to the continued successful growth of Rocket Matter, one of the most advanced software companies in South Florida.
Your primary responsibility is to work closely with management, product, engineering, sales, marketing and customer support to ensure that we build a high quality product. If you are a QA professional who enjoys working closely with team members and looks forward building high quality product with them then this is your dream job.
As a QA Analyst at Rocket Matter you will have the opportunity to work on our web based solution as well as our growing offering of mobile native apps.
RESPONSIBILITIES
- Engage in every stage of the software development lifecycle with team members to build quality in throughout the process
- Work with product team to improve the quality of the requirements and help them develop comprehensive acceptance tests
- Work with engineering team to help them understand how to properly unit test their code, test the new functionality and how to successfully build a continuous integration pipeline
- Collaborate with management, product, engineering and customer support on the implementation of your testing efforts
- Analyze failures, reproduce issues, isolate problems, and identify root causes in conjunction with other team members
- Work on complex issues where analysis of situations and/or data requires an in-depth evaluation
- Participate in discussions and reviews with customers and management as part of the software development process
REQUIREMENTS
- An understanding of software testing methodologies and techniques like equivalence class, boundary value, decision table and use case testing
- Experience designing test cases
- Experience writing code for testing using C#/.NET framework
- Experience developing software using programming languages like Java, Python, Ruby, etc. will be consider in place of knowledge on C#
- Experience developing test automation solutions
- An ability to learn new business domains
- Experience working on Agile/Lean environments
- A team player with good communication skills
- A detailed oriented professional with a passion for producing the best product possible
- Experience working with Microsoft SQL Server or other database technologies
- Knowledge of agile testing techniques like ATDD, BDD, continuous integration and exploratory testing is a big plus
- Interest on improving relevant technical skills and learning new tools is a big plus
- Knowledge of white box testing techniques like control flow and/or data flow is a big plus
- Knowledge of technologies like HTML5, CSS 3, AJAX, JavaScript, JQuery, iOS, Objective-C, Android, etc. is a plus
- Experience using version control systems like Git or Mercurial is a plus
- Experience using crowdsourcing application testing services like Applause (formerly known as uTest), 99tests, etc. is a plus
- Experience using tools like JIRA, Confluence, etc. is a plus
EDUCATION
- Bachelor’s degree in computer science, engineering or related field
- Work experience on QA will be considered in place of a degree if candidate meets all requirements
BENEFITS
- Paid Time Off
- Competitive Salary
- Medical, Dental Insurance,
- IRA with Company Contribution
- Stocked refrigerator & Unlimited M&M’s
- Invigorating and Fun Culture
- Ping Pong and Game Tournaments
- Casual Dress
- Committed to Work/Life Balance
To apply to this position, please send a well-written email and resume to opportunities@rocketmatter.com.
Do you want to develop software with the smartest engineers in South Florida? Do you enjoy working in a variety of platforms including web and mobile? Then take a look at Rocket Matter.
We are looking for a Software Developer to become a fundamental member of our engineering team.
ABOUT THE ROLE
You are a highly motivated professional driven to succeed and wishing to advance your career in software development. You love coding for coding’s sake and thrive in an environment where your role is a critical component to the continued successful growth of the company.
Your primary responsibility is to work with the product and engineering teams to build new software and add new functionality to our existing solution.
We use Atlassian tools – Confluence for our requirements, JIRA for our stories and tickets. We use GIT for source control. Our stack is on .NET (C#), and uses Angular and MS SQL Server. We’re doing a lot of interesting things with multi-tenancy.
This job is perfect for someone with around 5 years of experience looking for an exciting opportunity for career advancement with a growing software company. The CEO is an engineer and built the first version of the product, and consequently understands the tradeoffs and issues you face.
We place extreme importance on cultural fit – if you have a negative attitude or you’re a pain to work with (or if you’ve been told that repeatedly), please do not apply. Everyone gets along here and is very talented.
RESPONSIBILITIES
- Work with product team to understand requirements
- Build web and mobile software using the company’s technology stack (.Net/C#/Angular/SQL) and best practices
- Meet/exceed monthly goals as established by the management team
- Execute deployments to cloud architecture
- Assist with Level 2 support tickets on occasion
- Work with other software developers for knowledge share to increase each others’ skills and to review code
- Stay current with technology trends and bring new ideas and developments to the table
- Work with team to optimize server environments.
REQUIREMENTS
- 2+ years experience in professional programming
- 2+ years SQL Server experience
- 2+ years .Net/C# experience and IIS/Windows Server environments
- Familiarity with iOS and Android development
- Strong interpersonal skills (friendly, outgoing personality, not afraid to talk to strangers)
- Fluent in JavaScript and common libraries, including Angular and JQuery
- Quick learner who is self motivated with a strong sense of urgency
- Able to work independently in an entrepreneurial environment and adaptive to change
- Comfortable with common design patterns, best practices of software development including unit testing and source code control.
- Ability to converse with and influence high level decision makers
- B.S. in Computer Science or related field.
- Knowledge of AWS a huge plus
COMPENSATION
Competitive base salary up to 90k per year as well as full-time benefits. Rocket Matter promotes within and this role is a vital component of our continued success.
BENEFITS
- Paid Time Off
- Base Salary
- Medical & Dental Insurance
- IRA with company contributions
- Unlimited M&M’s
- Invigorating and fun Culture
- Ping Pong and Game Tournaments
- Casual Dress
- Committed to work/life balance
- Dogs in the office
- The Company is an Equal Employment Opportunity employer and values the strength that diversity brings to the workplace
IS THERE A PING PONG TABLE?
Yes! And 1/2 day Fridays in the summer. And board games during lunch. There’s all sorts of awesomeness going on here.
Rocket Matter’s South Florida office is a slice of Silicon Valley in a tropical paradise. We are a mile from the beach.
That picture of the beach? It was taken before work on a morning walk by our CEO.
If you’re up north, maybe it’s time to ditch the snowy cold and the hour-and-a-half commute. Our gorgeous city of Boca Raton, FL is really a large recreational park with buildings and streets inside of it.
But it’s not all technology company perks – we have the standard ones as well. Health and dental insurance, retirement savings matching, car buying services, training allowances – our benefits compete with the most generous businesses.
WE BELIEVE IN WHAT WE DO
We deeply care about the customers we serve. Our core purpose is to makes the lives of lawyers a whole lot easier. Our software enables them to focus more on their clients instead of the mundane business details of their practice.
In this way, we help people who help others, and who are currently under siege for a variety of economic factors. It’s our small part of helping to create a better justice system.
If you think you’d be a good fit, email opportunities@rocketmatter.com, and let’s start talking!